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Less than 10% of our users contact us for technical support.  However, 90% of the questions we get involve simple oversights in the initial setup.

Our Troubleshooter for logon scripts and automated scanning  in our Quick Start Guide has solutions to these common questions.

Note that technical support is free if you are evaluating E-Z Audit, or for 60 days from date of purchase if you did not purchase the 1 Year of Upgrades, 1 Year Tech Support option. 

You can purchase the 1 Year Upgrades & Technical Support option up to 60 days from date of purchase , or you can purchase a 12 month extension of technical support only (Support Period Extension) at any time.

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Note that free technical support for registered users is for 60 days from purchase.  To extend this, go here

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