E-Z Audit Support Period
Extension
For information on Upgrade Insurance (1 Year Upgrades
& Technical Support),
go here instead
What is
Support Period Extension?
E-Z Audit provides free support during
evaluation, and for 60 days after purchase unless you purchased with the
1 Year Upgrades and Tech Support option.
After the 60 day period, you require an
Support Period Extension license to receive continuing technical support.
All technical support is email based. If you
have had bad experiences before with email based support, please rest
assured that:
-
All tech support email responses are
answered by actual human beings that have read your email: we do not use
automated responders or annoying automated means
-
Responses are usually within the same
business day
-
You get support staff who have access to
source code and who are enabled to make fixes happen, not just hear your
problems and hand them off.
We do not charge for updates to your existing
program:
All updates to the version you have purchased
are free for the life of the version. That means, all 'decimal' updates
like from 11.0 to 11.1, etc You do not need to purchase
anything additional to get these updates for the life of the version.
Support Period Extension is not "upgrade insurance"
For information on Upgrade Insurance (1 Year Upgrades/Tech Support), please read this
E-Z Audit extends free or discounted
upgrades to existing users when new versions are released based on various
criteria for varying lengths of time. See
current upgrade promotions.
Support Period Extension is only valid for
currently supported versions! Please
check if your version is still
supported.
|
Support Period Extension Price - 12 months email based support |
|
Up to 200 PCs |
 |
|
Up to 500 PCs |
 |
|
Over 500 PCs |
 |
For information on Upgrade Insurance (1 Year Upgrades/Tech Support),
go here instead. |
When ordering online, you will doing so via RegSoft.com, a division
of Digital River.
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