E-Z Audit Extended Support

E-Z Audit Extended Support

What is Extended Support?

E-Z Audit provides free support during evaluation, and for 60 days after purchase unless you purchased with the 1 Year Upgrades and Tech Support option.

After the 60 day period, you require an Extended Support license to receive continuing technical support.

All technical support is email based. If you have had bad experiences before with email based support, please rest assured that:

All tech support email responses are answered by actual human beings that have read your email: we do not use automated responders or annoying automated means

Responses are usually within the same business day

You get support staff who have access to source code and who are enabled to make fixes happen, not just hear your problems and hand them off.

We do not charge for updates to your existing program:

All updates to the version you have purchased are free for the life of the version. That means, all 'decimal' updates like from 10.0 to 10.1, etc You do not need to purchase anything additional to get these updates for the life of the version.

Extended Support is not "upgrade insurance"

E-Z Audit extends free or discounted upgrades to existing users when new versions are released based on various criteria for varying lengths of time. See current upgrade promotions.

For information on Upgrade Insurance, please read this

Extended support is only valid for currently supported versions only! Please check if your version is still supported.

Extended Support Price - 12 months email based support

Up to 200 PCs

Up to 500 PCs

Over 500 PCs