TIP: Upgraded to the current version from
Version 8 or older?
Read about
upgrading here and get all the information you need.
I am being told some audits my audit
files are bad or corrupt (and they get renamed with a .BADEZx extension -
where 'x' is your version)
Assuming of course that the file is not in fact damaged or
corrupted (e.g. it was opened with a program other than E-Z Audit, or failed
to save correctly for some reason) the following are the most likely
reasons that could cause this to happen:
1 - You do not have at least Power User rights or higher on the PC (Windows
2000, XP)
2 - You do not have the necessary rights/permissions to the folder where the
audits are located. You need read, write, create, delete permissions or
their equivalents
3 - The files are read-only. Right click on one audit file and check
the properties
In a Novel Netware network environment, Netware 3.x must have long filename
support. In Netware 4.x, please refer to the knowledge base articles
below on the Novell website. While they make reference to Microsoft
Office 97, this could also affect E-Z Audit:
Copy some of the .badEZx files to your PC from the server to C:\Program
Files\EZAudit\Audits. Rename them back to .EZx (where 'x' is your
version) and open them locally.
If they open normally from your local
drive, investigate permissions issues on the server for your user
privileges.
Can I print all the PC summary reports
at once instead of one at a time?
Yes, bearing in mind that it can be a very large print
job. Unless you have a very fast, rugged printer and plenty of time,
it is not recommended.
Go to the Export tab and select the option to Create Master HTML report for
all PCs then click Export.
When it’s done it asks if you want to view the results. Click Yes.
When the report opens in Internet Explorer, click File > Print then click the
Options tab in the print dialog and check the box for "Print all linked
documents".
This will print all the reports.
I want all my managers/tech support staff to have access to the audit
data. How do I do that?
You can install the E-Z Audit admin console (ezsetup.msi) at as many PCs
as you wish within your own company.
In that manner, these additional users can access and work with that data.
Do not install E-Z Audit's admin console to the server and share the
.exe from a server location, even via a Virtual Machine like Citrix or
Remote Desktop Connections.