Auditing Topics | Admin Console Topics | Report, Export, Searches Topics | Intranet and Add-on Topics

TIP: Upgraded to the current version from Version 8 or older?  Read about upgrading here and get all the information you need.
 
I am being told some audits my audit files are bad or corrupt (and they get renamed with a .BADEZx  extension - where 'x' is your version)
Assuming of course that the file is not in fact damaged or corrupted (e.g. it was opened with a program other than E-Z Audit, or failed to save correctly for some reason)  the following are the most likely reasons that could cause this to happen:

1 - You do not have at least Power User rights or higher on the PC (Windows 2000, XP)

2 - You do not have the necessary rights/permissions to the folder where the audits are located. You need read, write, create, delete permissions or their equivalents

3 - The files are read-only.  Right click on one audit file and check the properties

In a Novel Netware network environment, Netware 3.x must have long filename support.  In Netware 4.x, please refer to the knowledge base articles below on the Novell website.  While they make reference to Microsoft Office 97, this could also affect E-Z Audit:

http://support.novell.com/cgi-bin/search/searchtid.cgi?/10026905.htm

http://support.novell.com/cgi-bin/search/searchtid.cgi?/10021253.htm

Additional troubleshooting steps:

Copy some of the .badEZx files to your PC from the server to C:\Program Files\EZAudit\Audits. Rename them back to .EZx  (where 'x' is your version) and open them locally.

If they open normally from your local drive, investigate permissions issues on the server for your user privileges.

Can I print all the PC summary reports at once instead of one at a time?
Yes, bearing in mind that it can be a very large print job.  Unless you have a very fast, rugged printer and plenty of time, it is not recommended.

Go to the Export tab and select the option to Create Master HTML report for all PCs then click Export.

When it’s done it asks if you want to view the results.  Click Yes.

When the report opens in Internet Explorer, click File > Print then click the Options tab in the print dialog and check the box for "Print all linked documents".

This will print all the reports.
I want all my managers/tech support staff to have access to the audit data.  How do I do that?
You can install the E-Z Audit admin console (ezsetup.msi) at as many PCs as you wish within your own company.

In that manner, these additional users can access and work with that data.

Do not install E-Z Audit's admin console to the server and share the .exe from a server location, even via a Virtual Machine like Citrix or Remote Desktop Connections.