ezaudit FAQs and support


Everything you need to start using ezaudit in minutes.

First thing to know, and it's very good, is that there's nothing to deploy, install, or push to any PC or server in order to audit them.

Next good news, there are no changes you need to make to your firewall, no ports to open or reserve, no enabling Remote Registry and no need for SNMP.

The entire process is just three quick steps.

1. Create two folders on your network on a server that all your users have access to. Typically that's your domain server, but it can be any server that fits that description in your particular setup.
Example: Create D:\ezaudit\audits. Share it as "ezaudit". Give a user group that best represents all your users (typically, "Domain Users") permissions to read, write, create, delete, modify and execute on the new shares.

2. Add one item to your User Login Scripts. You can do it directly in Group Policy, or in your login script if you call one from Group Policy.




It's just one simple entry: \\the-server-name\ezaudit\ezstart.exe -a

Dim WSHShell
Set WSHShell = CreateObject("WScript.Shell")    

shellthis = "\\your_server_name\ezaudit\ezstart.exe"
shellcmd = Chr(32) & "-a
WSHShell.Run Chr(34) & shellthis & Chr(34) & shellcmd ,1,False


3. In the ezaudit Admin Console at your PC go to the Tools tab and select the Configuration tool. It's all point and click easy to choose what to audit, how often, etc.

Then save the configuration file to your new share: \\the-server-name\ezaudit\.
The configuration tool will copy the audit modules to that folder.

No changes are made to your server by us, ever, and nothing will run at the server itself.

That's it! The next time a user logs in, they get audited.

As you know, Group Policy changes don't always take effect right away, so a gpupdate /force at the server can sometimes nudge things along.

All the details are in our User's Guide:

User's Guide  

 

This can help especially if you are a new user of ezaudit

Troubleshooting FAQ  

 

Will ezaudit work in my environment?

Requirements for ezaudit  

 

Still have questions?  Contact us:



Pre-sales FAQ:

How do I deploy E-Z Audit?

You don't in the usual sense.

It's easy - here's how.


Do I have to write scripts to get information?

Never. Unlike "discovery tools", it's set-it-and-forget it easy.

All configuration is point-and-click and takes seconds.


Can I try ezaudit free before I decide?

Yes!

Download a free evaluation of ezaudit.  You get the same full, in-house technical support while you try it out as you would as a registered user.

ezaudit is easy to and takes just minutes from download to ready-to-audit.


Do I need to install anything to the PCs I will be auditing?

Never.

Nothing is installed or changed on PCs you audit.


Do I need to install anything on my server or run any services on it?


Do I have to make changes to Remote Registry, change firewall settings or depend on opening ports of any kind?

No, never.

We don't need SNMP, Remote Registry, an Admin password or any port unblocking.  In fact, we don't even send traffic back and forth across your LAN to do our audits.

We work as-is with what you have.  Easy.


Do you depend on WMI or reading the registry to get software details or do you actually read whole hard drives to get your data?

We read the whole hard drive on our Full Audits.

We find all software, not just "installed" software.  So an .EXE file copied into My Documents from a USB stick someone brought from home against policy...we'd catch that.

Also, we can audit other than program executables if you want information about, say, drivers or DLL's.  Also, you can inventory non-program files as well.  Find users that are downloading movies or music or storing Office documents on their PCs that belong on your server.


How fast are audits?

Insanely fast.

The Basic audit has what most users want and takes as little as 3 seconds to run.

And our Basic Audit is what many if not most competing products consider a full audit, which is not really full at all.

Our Full Audit reads all the local drives on a PC for program files and, at your discretion, other types of system files, non-program files like Word documents, video, pictures or pretty much whatever extensions you want. 

It is truly a Full audit that will even find programs files copied, not installed, to a PC or server.

Full audits can take as little as a minute or so. Of course, the more you want us to inventory, the longer that can take.  But either way, it's very light-touch on your user's PC and extremely fast.
 


If ezaudit reads the hard drive for a Full Audit, won't that bog down our PCs?

Not at all.

A typical PC with 4 GB of RAM can complete a full audit in under a minute, and that means reading through between 10- to 30-thousand folders (not uncommon).

If your PCs run an antivirus scan and a lot of automatic updates on logon, that will slow things down. 

But here's the good news: you can delay our audit by up to 999 seconds (and that's long time) so we're not in the mix while the rest of this stuff is running.  Google, Firefox, Adobe, all antivirus products and others just barge into your user's logon experience with their downloads. 

We're nice:  we'll wait.


What's the load on our server likely to be?

Zero or close to it.

We don't have traffic going back and forth on your LAN like discovery type products.  We don't push out any agents.  In fact, nothing happens at your servers to run the audits!

Look at it this way: put notepad.exe on a share and have your users run Notepad from that share.  What's the impact?  Basically zero.
 


What kind of reports can I get?

How about intranet ready HTML, your all-around go-to CSV, Access .MDB, Print to PDF.

Reports are all point-and-click and you can get them intuitively from almost everywhere in the program depending on what data you are exploring.  You can also export all PC summary and basic audit data to a single HTML master report that you can easily share on your intranet in a couple of clicks.


Can I audit small branch offices that are not on our WAN or that haven't got any IT skills for that task?


Can I set what to audit and when?  What sort of control do I have over the process?

How does Total Control sound?

You can decide how often you want PCs audited.

Or audit at any time with our ezaudit On Demand tool


Does my audit data get sent anywhere?

Never. 

Simple as that.  Compared to the leading "spicy" freeware, we're not in the business of monetizing your data or anything at all.  We don't get any information about your audits whatsoever.


How do I uninstall ezaudit?

It's easy!

Read how


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