ezaudit FAQs and support


Everything you need to start using ezaudit in minutes.

User's Guide  

Having any issues or questions using ezaudit?

Troubleshooting FAQ  

Will ezaudit work in my environment?

Requirements for ezaudit  

Still have questions?  Contact us:



Pre-sales FAQ:

Can I try ezaudit free before I decide?

Yes!

Download a free evaluation of ezaudit.  You get the same full, in-house technical support while you try it out as you would as a registered user.

ezaudit is easy to and takes just minutes from download to ready-to-audit.


Do I need to install anything to the PCs I will be auditing?

Never.

Nothing is installed or changed on PCs you audit.


Do I need to install anything on my server or run any services on it?

No.

Three easy steps to get started using ezaudit  – it takes just minutes.


Do I have to make changes to Remote Registry, change firewall settings or depend on opening ports of any kind?

No, never.

We don't need SNMP, Remote Registry, an Admin password or any port unblocking.  In fact, we don't even send traffic back and forth across your LAN to do our audits.

We work as-is with what you have.  Easy.


Do you depend on WMI or reading the registry to get software details or do you actually read whole hard drives to get your data?

We read the whole hard drive on our Full Audits.

We find all software, not just "installed" software.  So an .EXE file copied into My Documents from a USB stick someone brought from home against policy...we'd catch that.

Also, we can audit other than program executables if you want information about, say, drivers or DLL's.  Also, you can inventory non-program files as well.  Find users that are downloading movies or music or storing Office documents on their PCs that belong on your server.


How fast are audits?

Insanely fast.

The Basic audit has what most users want and takes as little as 3 seconds to run.

And our Basic Audit is what many if not most competing products consider a full audit, which is not really full at all.

Our Full Audit reads all the local drives on a PC for program files and, at your discretion, other types of system files, non-program files like Word documents, video, pictures or pretty much whatever extensions you want. 

It is truly a Full audit that will even find programs files copied, not installed, to a PC or server.

Full audits can take as little as a minute or so. Of course, the more you want us to inventory, the longer that can take.  But either way, it's very light-touch on your user's PC and extremely fast.
 


If ezaudit reads the hard drive for a Full Audit, won't that bog down our PCs?

Not at all.

A typical PC with 4 GB of RAM can complete a full audit in under a minute, and that means reading through between 10- to 30-thousand folders (not uncommon).

If your PCs run an antivirus scan and a lot of automatic updates on logon, that will slow things down. 

But here's the good news: you can delay our audit by up to 999 seconds (and that's long time) so we're not in the mix while the rest of this stuff is running.  Google, Firefox, Adobe, all antivirus products and others just barge into your user's logon experience with their downloads. 

We're nice:  we'll wait.


What's the load on our server likely to be?

Zero or close to it.

We don't have traffic going back and forth on your LAN like discovery type products.  We don't push out any agents.  In fact, nothing happens at your servers to run the audits!

Look at it this way: put notepad.exe on a share and have your users run Notepad from that share.  What's the impact?  Basically zero.
 


What kind of reports can I get?

How about intranet ready HTML, your all-around go-to CSV, Access .MDB, Print to PDF.

Reports are all point-and-click and you can get them intuitively from almost everywhere in the program depending on what data you are exploring.  You can also export all PC summary and basic audit data to a single HTML master report that you can easily share on your intranet in a couple of clicks.


Can I audit small branch offices that are not on our WAN or that haven't got any IT skills for that task?


Can I set what to audit and when?  What sort of control do I have over the process?

How does Total Control sound?

You can decide how often you want PCs audited.

Or audit at any time with our ezaudit On Demand tool


Does my audit data get sent anywhere?

Never. 

Simple as that.  Compared to the leading "spicy" freeware, we're not in the business of monetizing your data or anything at all.  We don't get any information about your audits whatsoever.


How do I uninstall ezaudit?

It's easy! 

Read how


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